Installation
1. Install the product (helps to balance the stickers during the installation process)
2. Tear off the protective film of the sticker
3. Press on a clean wall
4. Remove the product
Q: Can I get more discount?
A: Thanks for your interest in our products. There are fixed discount and coupons in our store, you can use them freely if you meet the detailed conditions. We’re unable to offer more discount since our listed price has been the most favorable we can provide for you.
Q: Can I customize the product?
A: We can customize design and size for most home textiles items in our store. Please contact our customer service for more detailed information.
Q: Why Russian customers need to fill in passport information?
A: When placing your order, the passport information is required to be filled in, since the parcel will be checked by the local customs in Russia. Please be assured that your information will never be shown to the third party, and it’s safe for you to provide information on AliExpress.
Q: When will my order be shipped?
A: Normally we need 3-5 days to arrange your package, no more than 7 days. If need the parcel urgently, please write down your special requirements when you place order. Also, you can contact our customer care team for help.
Q: How can I track my parcel?
A: You can track your parcel on the following website with your tracking number: www.17track.net/en (Copied the link and paste it to the browser, then click open)
Q: Delayed logistics in Brazil, Mexico and Chile?
A: If your parcel has arrived to your country, hope you can wait for several days, since the postal system in Brazil, Mexico and Chile usually takes more time on sending parcels. If you couldn’t receive your parcel within 2 weeks, please contact our customer care team and we’ll help you.
Q: What can I do when purchase protection time is running out?
A: If your purchase protection time is running out, please contact us and we’ll help to extend it. Your money will not go to our account.
Q: When will I receive the refund?
A: The refunds will be proceeding within 3-15 days by Aliexpress. If you have some questions on the refund issue, please contact with the Aliexpress Customer Service! Your understanding is highly appreciated.